At Serina Trips, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your information when you interact with our website or services. By using our website, you agree to the terms of this policy.

Information We Collect

We collect personal information when you place an order, sign up for our newsletter, or contact us for inquiries. This information may include your name, email address, phone number, shipping address, and payment details. We also collect non-personal data, such as browsing activity on our website, which helps us improve our services and user experience.

Use of Your Information

We use your personal information to process your orders, communicate with you about your purchases, and improve our services. Your contact information may also be used to send updates, offers, or promotional content, but only if you have opted in. We do not sell, share, or rent your personal information to third parties for marketing purposes.

Cash on Delivery

Please note that we offer only Cash on Delivery (COD) as our payment method. When placing an order, you will not be required to enter payment details. Payment is made at the time of delivery.

Opt-Out Instructions

You have the right to opt out of receiving promotional emails or communications from us. If you wish to unsubscribe from our mailing list or opt-out of any other communications, please send us an email at [email protected] with the subject line “Opt-Out Request.” We will promptly honor your request.

Security of Your Information

We take reasonable precautions to protect your personal information. This includes using secure methods to store and transfer your data. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Changes to this Privacy Policy

Serina Trips reserves the right to update or change this privacy policy at any time. We will notify users of any significant changes by posting the revised policy on our website. Please review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about our privacy policy or need assistance, please feel free to contact us at [email protected].

Thank you for choosing Serina Trips!